My favorite email of the week was 20 words. One of them was a smiley face. It went like this:
Thank you so much!
That was really helpful. :)
I finished the application thanks to you.
Have a good day.
I didn't do anything groundbreaking - I answered a few questions and I didn't take forever to do it. But it was important to this person. This email reminds me how meaningful it can be to tell people when they make a difference. A lovely reminder to take a moment to tell someone you appreciate what they've done instead of just thinking it.
